Cannot Print Using AirPrint

1. Check 1 Make sure printer is turned on.

   • Turning the Printer On and Off

   If the printer is turned on, cycle the power, and then check whether the issue is resolved.

2. Check 2 Make sure printer is registered to your computer.

3. Check 3 Make sure printer is connected by LAN to same group of networks (same subnet) as AirPrint compliant device when printing over LAN.

4. Check 4 Make sure printer has enough paper and ink.

5. Check 5 Make sure no error message is displayed on printer's touch screen.

Note

• This web page contains information about several models. Depending on the specifications of the printer you are using, some of the features described (connection method, scanner/copy/fax operation and etc.) may not apply.

  For details about the functions of your printer, see Product Specifications.